ASUS Ranked No.1 in Reliability

asus-logoASUS, the leader in PC innovation, quality and design, is now the clear leader in reliability as well, according to the latest RESCUECOM Computer Reliability Report released on March 24, 2009.


Record-setting Score of 972 in RESCUECOM\^ds Computer Reliability Report Puts ASUS More Than 600 Points Ahead of Nearest Competitor

RESCUECOM assessed the world\^ds top computer manufacturers according to the number of calls made to the RESCUECOM call center vis-à-vis each company\^ds market share, and ASUS far outshone the rest of the field with a disproportionately small number of calls requesting for help with its products. ASUS was awarded a score of 927—a RESCUECOM record—placing it emphatically at the top of the table and prompting RESCUECOM to dub ASUS the “new leader in reliable personal computers”.

Position
Manufacturer
Reliability Score
1
ASUS
972
2
IBM/LENOVO
348
3
APPLE
324
4
TOSHIBA
172
5
ACER
151
6
HP/COMPAQ
142

“We are delighted with, but are not surprised by, this result,” said Lillian Lin, Director of Marketing, ASUS. “We have invested enormous resources in ensuring that our products are of the highest quality, and that our customers get the best after-sales service possible. We insist on perfection in everything we do—a philosophy that is captured in our new corporate slogan ‘Inspiring Innovation • Persistent Perfection\^d—and are very pleased to see our efforts reaping dividends in the form of a smooth customer experience.

” RESCUECOM\^ds PC reliability score takes into account the quality of the components and software used in manufacturing the computers, as well as the after-sales support the manufacturer provides its customers. The calculations are based on data published by market intelligence firm IDC.

Source: Asus

Related posts

D-Link outs ShareCenter DNS-320 and DNS-325 NAS solutions

D-Link has launched their next generation ShareCenter Network Storage solutions which are appropriate for every current digital home, providing centralized storage and enabling consumers to easily share documents, files and digital media with everyone on a home network. The new ShareCenter...

AMD says current company GPUs will support DirectX 11.2

US chipmaker AMD has denied the information that its current GPUs will not support DirectX 11.2. The new API will arrive in October along with Windows 8.1 and will bring a number of improvements such as D3D tiled resources, which is analogous to OpenGL mega-textures; in addition the latest...

LaCie Rugged eSATA external hard drive

LaCie announced the Rugged eSATA, the first mobile external hard drive on the market that features a Power eSATA interface. The Rugged eSATA offers major storage capacity and a cost advantage over eSATA SSD solutions, and is one of the only portable, bus-powered eSATA solutions on the...

Leave a comment