Microsoft reveals own live tech support web site

Microsoft Corporation has launched a new company live tech support web site that users can rely on 24 hours a day, 7 days a week. The site named AnswerDesk.com has the same name as Microsoft’s in-store help desk and aims to provide “premium” support to those people having problems with Microsoft products.

Help will be provided by personal Answer Tech assistants and users will be able to see their profiles, experience and service history before they choose one. When chosen, the Answer Tech assistant will solve technical issues and will teach users how to use Microsoft products.

Of course none of the help will arrive for free – a virus removal will cost $99, while an hour of training on Microsoft products will set the user back $49.

Microsoft Logo

The site, limited to US customers only, is so new it may not yet have been indexed by Google but Microsoft thinks in advance, having acquired answerdesk.ch, answerdesk.fr, answerdesk.jp, answerdesk.tw, and answersdesk.com. This could mean that international versions of the live tech help web site may arrive soon.

Source: Tomshardware

Related posts

Treyarch Will Allow Modding Eventually on Black Ops

Modding will return in the upcoming first-person shooter by Treyarch and Activision Publishing, Call of Duty: Black Ops. Users will be able to develop and after wards contribute their own unique content to the game. The disabled modding and dedicated server support of the Call of Duty: Modern...

Another Samsung smartphone leaked

Samsung just keeps on making newer and newer smartphones with no rest – but it appears the company simply can’t keep them a secret. A new smartphone by Samsung has appeared in the popular benchmark GLBenchmark. The new device is still a secret and is known as GT-S6810P but out in...

SteelSeries introduced Xai Laser Mouse, SteelSeries Kinzu Optical Mouse and the SteelSeries 9HD hard plastic surface

SteelSeries, the leading manufacturer of gaming peripherals and accessories, today introduced the SteelSeries Xai Laser Mouse, SteelSeries Kinzu Optical Mouse and the SteelSeries 9HD hard plastic surface. The technology, shape, size, weight and feel of the SteelSeries Xai was designed with one...

Leave a comment