HP quits support for some customers

HP quits support for some customers

If you happen to be an owner of HP equipment read on – this news might be important to you as the US tech company has decided to leave users of older HP equipment behind offering free BIOS updates and other software tools no more.

The final decision of HP has been coming for a long time with HP customers complaining for some time that it is really hard to find BIOS updates and software tools on the tech giant’s web site. Instead of locating the required files and then simply downloading them customers have been asked to supply their serial numbers for a warranty check. If you happen to own a machine that is out of warranty, then you will be denies access to BIOS updates and other software programs.

The new policy will come into full effect starting on February 19, 2014, which means that customers wishing to get such support must have a valid warranty. If it happens that the warranty has expired you can purchase a new warranty – at a cost, of course.

The good news is that the change only covers enterprise products of the company but right now it is not clear whether the change will affect the HP consumer range as well.

Source: HP

Related posts

dB Logic intros First Headphones with Healthy-Listening Technology

dB Logic introduced their new line-up of no-battery-required ultra-low distortion sound pressure level headphones and earphones, which include models for adults and kids. The headphones features dB Logic’s SPL2 technology, which eliminate the need of battery and help to protect users from...

Zopo prepares three new smartphones

Zopo prepares three new smartphones

The Chinese smartphone maker Zopo will soon continue the trend of having more and more budget smartphones on the market. This company now works on three new cheap handsets that are known as F2, F5 and C3. Their nature cannot be hidden – they are all based on the MediaTek MT6737 quad-core...

Dell XPS 14 and XPS 15 specs now available

The Dell XPS 14 and XPS 15 have been in the news lately but until this moment the US computer manufacturer Dell has not disclosed any specs of the novelties. Today it’s a different story – as the hardware specs of the new ultrabooks are now widely available. Don’t expect different...

Leave a comment