HP quits support for some customers

HP quits support for some customers

If you happen to be an owner of HP equipment read on – this news might be important to you as the US tech company has decided to leave users of older HP equipment behind offering free BIOS updates and other software tools no more.

The final decision of HP has been coming for a long time with HP customers complaining for some time that it is really hard to find BIOS updates and software tools on the tech giant’s web site. Instead of locating the required files and then simply downloading them customers have been asked to supply their serial numbers for a warranty check. If you happen to own a machine that is out of warranty, then you will be denies access to BIOS updates and other software programs.

The new policy will come into full effect starting on February 19, 2014, which means that customers wishing to get such support must have a valid warranty. If it happens that the warranty has expired you can purchase a new warranty – at a cost, of course.

The good news is that the change only covers enterprise products of the company but right now it is not clear whether the change will affect the HP consumer range as well.

Source: HP

Related posts

Dustland

Dustland

Dustland is game that looks exciting – there’s something mysterious in the avatar of the app that makes you think “Hey, I just found another awesome app on Google Play”. You expect to find exciting gameplay, numerous levels and tons of fun but are they really there? Well, not quite. The game...

SteelSeries creates the Rival 700 gaming mouse

SteelSeries creates the Rival 700 gaming mouse

SteelSeries has pleased its fans once again with the official announcement of the Rival 700 – a new gaming mouse that comes with a unique feature – the mouse has a small-sized OLED display on its left side. The display shows different information to the user depending on the game being played...

ASRock presents X99 Taichi motherboard and more

ASRock presents X99 Taichi motherboard and more

ASRock has unveiled the X99 Taichi motherboard that was featured in our news a few weeks ago. Needless to say the event has taken place at Computex 2016. The X99 Taichi, as expected earlier, has been designed for the latest Intel Broadwell-E processors and more specifically for the ultra...

Leave a comment