HP quits support for some customers

HP quits support for some customers

If you happen to be an owner of HP equipment read on – this news might be important to you as the US tech company has decided to leave users of older HP equipment behind offering free BIOS updates and other software tools no more.

The final decision of HP has been coming for a long time with HP customers complaining for some time that it is really hard to find BIOS updates and software tools on the tech giant’s web site. Instead of locating the required files and then simply downloading them customers have been asked to supply their serial numbers for a warranty check. If you happen to own a machine that is out of warranty, then you will be denies access to BIOS updates and other software programs.

The new policy will come into full effect starting on February 19, 2014, which means that customers wishing to get such support must have a valid warranty. If it happens that the warranty has expired you can purchase a new warranty – at a cost, of course.

The good news is that the change only covers enterprise products of the company but right now it is not clear whether the change will affect the HP consumer range as well.

Source: HP

Related posts

Apple reveals iPad Air

Apple has unveiled its latest iPad tablet at an event held in San Francisco. The new device is known as iPad Air and does come with a number of improvements that make it much different and much better than its predecessor. For one thing the iPad Air is truly light – it...

Intel uncovers MIC boards, labels them Xeon Phi

Perhaps not that many people know about the International Supercomputing Conference (ISC), which is taking place in Germany this week but although the event may seem obscure for most people it, in fact, brought some big news – with Intel taking the top spot so far. The US chip giant...

A-DATA Releases Speedy CF 533X Compact Flash Card

A-DATA Technology Co., Ltd., the worldwide leader in DRAM memory and Flash application products,  introduced its Speedy Series CF 533X memory card, unveiling a new affordable choice for professional and amateur photographers to significantly increase their cameras’ read speed. A-DATA Speedy...

Leave a comment