HP quits support for some customers

HP quits support for some customers

If you happen to be an owner of HP equipment read on – this news might be important to you as the US tech company has decided to leave users of older HP equipment behind offering free BIOS updates and other software tools no more.

The final decision of HP has been coming for a long time with HP customers complaining for some time that it is really hard to find BIOS updates and software tools on the tech giant’s web site. Instead of locating the required files and then simply downloading them customers have been asked to supply their serial numbers for a warranty check. If you happen to own a machine that is out of warranty, then you will be denies access to BIOS updates and other software programs.

The new policy will come into full effect starting on February 19, 2014, which means that customers wishing to get such support must have a valid warranty. If it happens that the warranty has expired you can purchase a new warranty – at a cost, of course.

The good news is that the change only covers enterprise products of the company but right now it is not clear whether the change will affect the HP consumer range as well.

Source: HP

Related posts

Acer presents Graphics Dock for Aspire notebooks

Acer presents Graphics Dock for Aspire notebooks

Contemporary notebooks have many advantages compared to desktop computers – they are much smaller, they are portable and they are not much slower than most modern PCs. Yet there are many drawbacks in the notebooks that we use on a daily basis with one of them being that they can hardly be...

Windows 8 tablets expected in November 2012

If you are into tablets then there are some interesting news on the Internet – the first Windows 8 tablets are expected this November. The timeframe is pretty logical as Windows 8 is expected to debut in October 2012 according to Microsoft plans and the company won’t miss the occasion to...

Nokia 6350 fold phone at AT&T

Nokia  introduced the Nokia 6350, available at AT&T retail stores and online at www.wireless.att.com from October 4th with price tag of 29.99 USD and with a two-year AT&T service after mail-in rebate. The Nokia 6350 fold phone is available in two colors, red and graphite, the...

Leave a comment