ASUS Ranked No.1 in Reliability

asus-logoASUS, the leader in PC innovation, quality and design, is now the clear leader in reliability as well, according to the latest RESCUECOM Computer Reliability Report released on March 24, 2009.


Record-setting Score of 972 in RESCUECOM\^ds Computer Reliability Report Puts ASUS More Than 600 Points Ahead of Nearest Competitor

RESCUECOM assessed the world\^ds top computer manufacturers according to the number of calls made to the RESCUECOM call center vis-à-vis each company\^ds market share, and ASUS far outshone the rest of the field with a disproportionately small number of calls requesting for help with its products. ASUS was awarded a score of 927—a RESCUECOM record—placing it emphatically at the top of the table and prompting RESCUECOM to dub ASUS the “new leader in reliable personal computers”.

Position
Manufacturer
Reliability Score
1
ASUS
972
2
IBM/LENOVO
348
3
APPLE
324
4
TOSHIBA
172
5
ACER
151
6
HP/COMPAQ
142

“We are delighted with, but are not surprised by, this result,” said Lillian Lin, Director of Marketing, ASUS. “We have invested enormous resources in ensuring that our products are of the highest quality, and that our customers get the best after-sales service possible. We insist on perfection in everything we do—a philosophy that is captured in our new corporate slogan ‘Inspiring Innovation • Persistent Perfection\^d—and are very pleased to see our efforts reaping dividends in the form of a smooth customer experience.

” RESCUECOM\^ds PC reliability score takes into account the quality of the components and software used in manufacturing the computers, as well as the after-sales support the manufacturer provides its customers. The calculations are based on data published by market intelligence firm IDC.

Source: Asus

Related posts

Nikon presents Coolpix S6900 digital camera

Nikon presents Coolpix S6900 digital camera

For people who like to take hundreds and hundreds of photos without any preparations, Nikon has presented the new Cooplix S6900 point-and-shoot digital camera. The new company product is especially useful for selfie fans who need a camera with decent zoom. The new camera features a stylish...

Adesso presents water-proof flexible keyboard

Adesso presents water-proof flexible keyboard

Adesso is not a company that you would find in everyday’s news but maybe it is time to pay some more attention to it and remember its name thanks to a great new product that seems to be able to serve even the needs of extreme PC users – a completely water-proof and flexible keyboard that goes by...

Apple admits iPhone 4S bug, works on fix

Since the recent launch of the iPhone 4S users have complained about unexpectedly short battery life. In response to user complaints, Apple has acknowledged that some bugs are causing issues with the battery life. The good news is that according to Apple the culprit is not the hardware but...

Leave a comment