Nokia admits Lumia 800 battery bug, works on a fix

The new Nokia Lumia 800 smartphone has failed to fascinate its users with battery performance.

Instead the new Nokia flagship has been plagued with problems ever since it was released. The culprit in the majority of cases has been the battery that gave concerns regarding charging and overall capacity in the first days since release. The phone was given a software update that aimed to fix the aforementioned issues but the update also failed. In fact customers have been waiting for a maintenance release next month that will fix the charging problem. Even then a new problem surfaced that has not been properly addressed till now.

Apparently the new bug makes the battery capacity show as worse than it really is. Nokia was quick on this one and admitted that something was really wrong. The company is currently working on a fix that will be released with the next software update.

Nokia Lumia 800

The good news in the picture is that the issue is not found in the new Nokia Lumia 710.

Users of the Nokia Lumia 800 can check if their smartphone is affected by doing the following: they must run the battery status test from the diagnostics tool already installed on their phone. Dialling ##634# opens the diagnostics tool. By accepting the disclaimer and then selecting ‘Battery Status’ from the list of options, anyone will be able to see their available battery charge capacity. If your full charge capacity reads less than 1000 mAh then your phone is affected with this specific issue and you may find it is necessary to charge your phone more frequently than normal.

Nokia claims that the upcoming software patch will solve the issue.


Source: Engadget

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